Support
We're here when you need us.
Real humans, fast replies. Reach us at support@pulsecrew.ai for anything Leo-related — setup, billing, security, or integrations.
Email support
The fastest way to reach us. We reply to every message within one business day, usually much sooner.
support@pulsecrew.ai →Browse the FAQ
Most setup, billing, and integration questions are answered on our homepage FAQ.
Read FAQ →What can we help with?
Email support@pulsecrew.ai with any of the below. Include your workspace name so we can find you fast.
Billing & credits
Plan changes, invoices, credit usage, refunds, or upgrades — email us with your workspace name and we'll get you sorted.
Integration help
Need a new integration or having trouble connecting one? Send the tool name and the error you're seeing.
Security & compliance
DPAs, SOC 2 status, data residency, and security questionnaires — request these by email and we'll route to the right person.
Bug reports
Include a short description, the channel or task ID where it happened, and the time. Screenshots and Slack thread links are gold.
Reporting a security issue?
Please email privacy@pulsecrew.ai with details. We'll respond within one business day and coordinate a fix.